Preliminary Information Form

PRE-INFORMATION FORM

Date:

Order No:

Order Code:

The subject of this Sales Agreement Pre-Information Form covers the rights and obligations of the parties regarding the sale and delivery of the product/products, whose qualities and sales price are specified below, sold by the SELLER to the ORDERER/BUYER, in accordance with the provisions of Law No. 6502 on Consumer Protection - Distance Contracts Regulation (Official Gazette: 27.11.2014/29188). By accepting this pre-information form, the BUYER acknowledges in advance that if they approve the order subject to the contract, they will be obliged to pay the amount of the order and, if any, additional fees such as shipping costs, taxes, and that they have been informed about this matter.

1. SELLER INFORMATION

Title: Gamze Gezer Yener (Hereinafter referred to as “Seller”)
Address: Altınşehir Mahallesi, Eğitimli Sokak, B Blok No:3 B İç Kapı No:7 Nilüfer/Bursa
Phone: +905015447383
Email: info@studiogg.art
Web: https://studiogg.art

2. BUYER INFORMATION

Email:
Phone:
Company (if any):
IP Address:

3. INFORMATION REGARDING THE PRODUCT/SERVICE SUBJECT TO THE CONTRACT

3.1 The basic features (type, quantity, brand/model, color, number) of the goods / Product/Products / Service are available on the SELLER's website. You can examine the basic features of the product during the campaign period. Valid until the campaign date.

3.2 The prices listed and advertised on the site are sales prices. The advertised prices and promises are valid until they are updated and changed. Prices announced for a limited time are valid until the end of the specified period.

3.3 The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.

Total Weight:
Currency:
Are prices tax inclusive: No
Product Subtotal:
Shipping/Delivery Fee:
Total Discount:
Total Tax:
Subtotal:
Total Amount to be Paid:

4. DELIVERY AND PERFORMANCE

Physical products are sent to the delivery address provided by the BUYER. Estimated shipping time: 5 business days. Delays caused by the shipping company are not the responsibility of the SELLER. The BUYER must check the package upon delivery; if there is damage/shortage, a report must be made to the cargo officer and the SELLER must be notified.

Invoice Information

Invoice Address (Full):
Name Surname:
Company:
Phone:

Delivery Address

Delivery (Full Address):
Name Surname:
Phone:

5. GENERAL PROVISIONS

5.1. The BUYER acknowledges, declares, and undertakes that they have read and understood the basic characteristics, sales price, payment method, and delivery information of the product subject to the contract on the SELLER's website, and that they have given the necessary confirmation electronically. The BUYER acknowledges, declares, and undertakes that before the establishment of the distance sales contract, by confirming the Pre-Information electronically, they have obtained the SELLER's address, the basic features of the ordered products, the price of the products including taxes, and the payment and delivery information accurately and completely.

5.2. Each product subject to the contract will be delivered to the BUYER or the person and/or organization at the address indicated by the BUYER within the period specified in the pre-information section of the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. In the event that the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

5.3. The SELLER acknowledges, declares, and undertakes to deliver the product subject to the contract completely, in accordance with the specifications stated in the order, and with any warranty certificates and user manuals, free from all defects, in compliance with legal regulations, standards, with the necessary information and documents required by the work, performing the work based on principles of accuracy and honesty, maintaining and improving service quality, exercising due care and diligence during the performance of the work, and acting with caution and foresight.

5.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit consent before the expiration of the performance obligation arising from the contract.

5.5. If the SELLER cannot fulfill its contractual obligations due to the impossibility of fulfilling the ordered product or service, the SELLER agrees, declares, and undertakes to notify the consumer in writing within 3 days from the date it learns of this situation, and to refund the total amount to the BUYER within 14 days.

5.6. The BUYER agrees, declares, and undertakes that they will confirm this Pre-Information Form electronically for the delivery of the product subject to the contract, and that in the event the product price subject to the contract is not paid and/or canceled in bank records for any reason, the SELLER's obligation to deliver the product subject to the contract will cease.

5.7. The BUYER agrees, declares, and undertakes that if the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution as a result of unauthorized use of the BUYER's credit card by unauthorized persons after the delivery of the product subject to the contract to the BUYER or to the person and/or organization at the address indicated by the BUYER, the BUYER will return the product subject to the contract to the SELLER within 3 days, with the shipping cost belonging to the SELLER.

5.8. The SELLER agrees, declares, and undertakes that if it cannot deliver the product subject to the contract within the specified period due to force majeure events such as unforeseen circumstances beyond the parties' will, which prevent and/or delay the parties from fulfilling their obligations, it will notify the BUYER of the situation. The BUYER also has the right to request the cancellation of the order, the replacement of the product subject to the contract with an equivalent if available, and/or the postponement of the delivery period until the preventing situation is eliminated, from the SELLER. In case the order is canceled by the BUYER, for payments made in cash, the product amount will be refunded to the BUYER in cash and in full within 14 days. For payments made by credit card, the product amount will be refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account may take 2 to 3 weeks, and since this reflection in the BUYER's accounts after the refund to the bank is entirely related to the bank's transaction process, the BUYER cannot hold the SELLER responsible for possible delays.

6. PAYMENT METHOD

Payment is collected by the method chosen during the order (e.g., credit/debit card, bank transfer, digital wallet, etc.). Delivery/performance will not be made if the product price is not paid in full.

7. RIGHT OF WITHDRAWAL

The BUYER may exercise their right of withdrawal within 14 (fourteen) days from the date of delivery of the goods to them or to a third party indicated by them, without giving any reason and without incurring any penalty. A written notification to the SELLER within the legal period is sufficient to exercise the right of withdrawal.

After the withdrawal notification, the return procedures will be communicated to the BUYER. The product must be returned with its invoice and all accessories, in a resalable condition. The BUYER may not use the goods in a way that goes beyond the ordinary inspection of its functionality, technical specifications, and instructions for use.

7.1. For distance contracts related to the sale of goods, the BUYER may exercise the right to withdraw from the contract by refusing the goods without assuming any legal or criminal liability and without giving any reason, provided that the SELLER is notified within 14 (fourteen) days from the date of delivery of the product to the BUYER or to the person/organization at the address indicated by the BUYER. For distance contracts related to the provision of services, this period begins from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service has begun with the consumer's consent before the expiration of the right of withdrawal period. By accepting this contract, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.

7.2. To exercise the right of withdrawal, a written notification must be made to the SELLER via registered mail with return receipt, fax, or email within 14 (fourteen) days, and the product must not have been used within the framework of the "Products for Which the Right of Withdrawal Cannot Be Exercised" provisions regulated in this contract. After the withdrawal notification, return procedures will be communicated to the BUYER. The product must be returned with its invoice and all accessories, in a resalable condition. The BUYER may not use the goods in a way that goes beyond the ordinary inspection of its functionality, technical specifications, and instructions for use. In case this right is exercised,

7.2.1 The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent back with the return invoice issued by the institution. Order returns invoiced to institutions cannot be completed unless a RETURN INVOICE is issued.)

7.2.2. Return form,

7.2.3. The products to be returned must be delivered complete and undamaged with their box, packaging, and standard accessories if any.

7.2.4. The SELLER is obliged to return the total amount and the documents that put the BUYER under debt to the BUYER within a maximum of 10 days from the date the withdrawal notification reaches it, and to take back the goods within 20 days.

7.2.5. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to their fault. However, the BUYER is not responsible for changes and deteriorations that occur due to the proper use of the goods or product within the right of withdrawal period.

7.2.6. If the campaign limit amount set by the SELLER is fallen below due to the exercise of the right of withdrawal, the discount amount benefited under the campaign will be canceled.

8. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

• Goods prepared in accordance with the BUYER's requests or personal needs,
• Goods that are perishable or whose expiration date may pass,
• Goods unsuitable for return for health/hygiene reasons and whose packaging has been opened,
• Services performed instantly in electronic environment or intangible goods delivered instantly (digital content etc.).

8.1. a) Contracts relating to goods or services whose price fluctuates depending on financial market fluctuations and are not under the control of the seller or provider.

b) Contracts relating to goods prepared in accordance with the consumer's requests or personal needs.

c) Contracts relating to the delivery of goods that are perishable or whose expiration date may pass.

ç) Contracts relating to the delivery of goods from which protective elements such as packaging, tape, seal, package have been opened after delivery, and which are not suitable for return for health and hygiene reasons.

d) Contracts relating to goods that mix with other products after delivery and cannot be separated by their nature.

e) Contracts relating to books, digital content, and computer consumables (toner, cartridge, ribbon, etc.), data recording and data storage devices presented in a physical environment, if protective elements such as packaging, tape, seal, package have been opened after delivery.

f) Contracts relating to the delivery of periodicals such as newspapers and magazines, other than those provided under subscription contracts.

g) Contracts relating to accommodation, goods transportation, car rental, food and beverage supply, and leisure activities for entertainment or recreation that must be performed on a specific date or period.

ğ) Contracts relating to services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.

h) Contracts relating to services whose performance has begun with the consumer's consent before the expiration of the right of withdrawal period.

Books, reproducible software and programs, DVD, VCD, CD, and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, untried, undamaged, and unused for them to be returned.

8.2. The SELLER may make applications regarding complaints and objections to the consumer arbitration committee or consumer court at the consumer's place of residence or where the consumer transaction took place, within the monetary limits specified in the law below. Information on monetary limits is as follows:

Effective from 28/05/2014:

a) To district consumer arbitration committees for disputes below 2,000.00 (two thousand) TL, pursuant to Article 68 of the Consumer Protection Law No. 6502,

b) To provincial consumer arbitration committees for disputes below 3,000.00 (three thousand) TL,

c) In provinces with metropolitan status, applications are made to provincial consumer arbitration committees for disputes between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL.

This Agreement is made for commercial purposes.

For digital content, the right of withdrawal may not be exercised in transactions whose performance has begun with the BUYER's consent, within the exceptions of the Distance Contracts Regulation.

9. REFUND OF THE RETURN AMOUNT

After the withdrawal notification reaches the SELLER and the product is returned in accordance with the return conditions, the amount will be refunded within 14 days in a manner appropriate to the BUYER's payment method. The return shipping fee belongs to the BUYER.

10. COMPLAINTS AND APPLICATION METHODS

The BUYER may submit their complaints and requests to the SELLER's communication channels above. In the resolution of disputes, the Provincial/District Consumer Arbitration Committees at the BUYER's place of residence or the SELLER's location are authorized within monetary limits; in cases exceeding the limit, the Consumer Courts are authorized.

11. APPROVAL AND EFFECTIVENESS

The BUYER accepts that by approving the order, they have obtained, read, and understood this Pre-Information Form electronically. Order status page: {{order_status_url}}.

12. SUMMARY ORDER INFORMATION

Order ID:
Transaction No:
Subtotal:
Shipping:
Tax:
Total: